How to add a new WordPress administrator user

If the management of your site changes, you also need to update or add a new WordPress administrator user. There are several roles, ranging from subscriber, to author, to administrator. Or, you might need our Support team to access your site. If you can’t create a self-expiring administrator user, follow the steps below to add a new WordPress administrator user.

How to add a new administrator on a self-hosted site: video explanation

How to add a new administrator on a self-hosted site

How to add Yoast Support as an administrator on a self-hosted site: video explanation

How to add Yoast Support as an administrator on a self-hosted site

If you need Yoast Support to help you with your site and you’re unable to create a self-expiring administrator, you can add the Yoast Support team as a WordPress administrator to your site. Follow the steps below to set up access.

1. Log in to your WordPress website
   When you’re logged in, you will be in your Dashboard.
2. Go to Users
   In the menu, click on Users.
   
   
3. In the Users menu, click on Add New User
   At the top of the page, click on Add New User.
   
   
4. Fill out the form; set the role to Administrator; untick Send User Notification
   Fill in the information as described in this image under Username, Email, First name, and Last Name. Untick the box under Send User Notification.
   
   
   
5. Click Add New User to confirm the new administrator
   
   
6. Send us the login URL and username
   DO NOT send us your password! We will use the password reset feature to generate a password for our use. The login URL and user info will look similar to this:
   Login URL: http://example.com/wp-admin
User: YoastSupport
   
7. After Yoast Support has resolved the issue, delete the account
   Go back to Users and hover over the Username. You can click on Delete.
   
   
8. Click Confirm Deletion to revoke all access
   Choose Delete all content and click Confirm Deletion to delete the account and revoke all access.
   

How to add a new user on a WordPress.com site

To add a new user on a WordPress.com site, follow the instructions on how to Invite users to your website. If you are experiencing issues with the assigned user roles, go to troubleshooting instructions for multiple users.